*As always, VW of Chico is a great business partner. I narrowed my vehicle choice to two: VW and Toyota. I selected VW in part because I knew the service--with my bug--was excellent. Willie is definitely a keeper! Marianne *I LOVE the Chico Volkswagen staff! From sales to the service department, everyone always bends over backwards to make sure that I am happy and satisfied. They make me feel that I am an important and valued customer. I have had past experiences purchasing a car that made it seem like a "chore", but at Chico Volkswagen, it was a pleasant and fun experience! Great dealership! Thank you! I love my Jetta. Lauren * | I was very happy with my my experience at Chico Volkswagen and have told other friends if they are considering buying another vehicle to give the Chico dealership a chance.
Thank You
Frank |
* I already had my mind made up on a bug as I had one for 10 yrs. Would have loved the CC but not the payment :) Joel was just a joy to work with. I had already spoken to Mark and told him of my husbands health issures so need it to be quick..everyone was so helpful in that issue. I have spoken to Joel again and he is always willing to help me and find the answers needed. Thanks for making the purchase a joy and not a job! I do love the car. I do miss the turbo on my 2000..but will get used to this car soon. Love the satilite radio and CD player...Makes trips to San Francisco better. Again Thanks to Mark, Barry, Mike and Joel... Mary * Dear Mr. Abouzeid, What an Experience! We just purchased a 2010 TDI Jetta Volkswagen from your dealership. My husbands beloved Honda had just been totaled and having heard nothing but good things from our friends who own diesel Volkswagens we made our first visit to your dealership. Upon arriving we were quickly and pleasantly greeted by Jack Quinn. We had been dreading shopping for a new vehicle due to our past experiences with automobile salesmen and so began our conversation cautiously. Jack was gentle, provided us with brochures, showed us two TDI models, listened to our concerns, and answered our questions. Jack was informative, personable, honest, courteous and patient. When we told him we were just looking he didn’t pressure us to make the sale. He continued to be pleasant and offered to find the color vehicle we were seeking. This was a change from all our past experiences; this made all the difference to us. We left your dealership feeling good about the total experience. WOW! That has never happened to us. Jack called us Sunday morning to let us know that our color choice vehicle had been delivered and then provided the financial information so we could make an informed decision. Purchasing a new vehicle is a big decision for us as we are retired. Monday Jack’s calm demeanor helped to ease my stress and the anxiety attacks I had been having and during the test drive I fell in love with the TDI. During the closing Jack focused on providing the facts and information necessary for us to become new owners. We left your dealership confident that we made the right decision to purchase our 2010 TDI Jetta and look forward to many years of pleasurable driving. Jack Quinn is an asset to your dealership. This was a delightful and pleasurable experience for us. Sincerely, Suzette and Dennis Zwierzynski Anderson, CA *Our sales person was wonderful. He helped make the PERFECT choice for our family. Without Mike's help, we could have driven home with the car that was not a perfect fit for our family. This car buying experience was not painful, thanks to Mike! Joelene & Jason *Jumpin' Jack Quinn, our sales consultant, is great. Our experience at Chico VW was very positive and we love our new Jetta Sport Wagen!
Jim and Lynn *Make this man the trainer for all VW sales persons.
I made a 2+ hours drive to this dealership since all other Northern California VW dealer are terrible, not helpful, time wasting and not honest. I had the complete opposite experience with Joel Waters. 101 TEC *This was our 2nd purchase @ Chico VW and I'm sure it won't be our last. We LOVE Chico Volkswagen!
The entire staff was helpful, professional, and friendly.
Joel was a great person to work with!!! Robert & Theresa Lyle Dennis & Suzette | 
