Home of the V.I.P. Program. When you buy a New or Pre-owned vehicle from Chico Volkswagen you will be a V.I.P. Automatic enrollment in our New Vehicle Orientation Clinic. 5% discount on all parts and labor in our service department. 10% discount on Driver Gear accessories purchased through our parts department. Free shuttle service in the 20% discount on oil service (plus sales tax and haz.mat. fee) Free car wash with service.(time and weather permitting) Priority scheduling for service appointments. (V.I.P. program may be changed or revoked at any time without notice.) The old adage, " The best form of advertising is word of mouth" has never been more accurate. See for yourself what our customers have to say about |
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Comments from Debrah R. DURING SURVEY FOLLOW UP.
I HAVE NEVER HAD A BETTER EXPERIENCE PURCHASING A CAR. THE STAFF AT CHICO VW WERE COURTEOUS, FRIENDLY AND NOT PUSHY. I FEEL GOOD KNOWING I PURCHASED A CAR FROM CHICO VW. (Salesman Roy Robey) Comments from Judy B. DURING SURVEY FOLLOW UP. CUSTOMER STATED THE SALESPERSON, KEN, WAS VERY GOOD. MIKE, THE FINANCE PERSON, WAS ALSO GREAT. KEN SPENT OVER 20 MINUTES JUST EXPLAINING THE VEHICLES FEATURES. GUY MONLUX, THE SERVICE MANAGER, CALLED HIM TO ASK IF EVERYTHING WAS OKAY. HE SAID EVERYTHING AND EVERYBODY AT THE DLR WERE GREAT. (Salesman Ken Wright) Comments from Heather G. DURING SURVEY FOLLOW UP. ROY, THE SALESPERSON, AND BARRY THE FINANCE PERSON, WERE BOTH VERY HELPFUL AND FRIENDLY. WE DID NOT FEEL ANY PRESSURE TO UPGRADE TO ANY OF THE FEATURES OR PLANS WHICH WERE PRESENTED TO US. THEY BOTH MADE US FEEL VERY WELCOME AND COMFORTABLE. (Salesman Roy Robey) Comments from Bader A. DURING SURVEY FOLLOW UP. CUSTOMER STATED HE WAS EXTREMELY SATISFIED WITH HIS CAR. THE DEALERLR WAS PERFECT. BOTH THE SALESPERSON (MIKE JONES) AND FINANCE PERSON WERE OUTSTANDING. HE SAID THE SALES MANAGER, MICHAEL DONNELY, WAS EXTREMELY HELPFUL AND ALSO CALLED TO CHECK UP ON HIS PURCHASE AFTER WARDS. (Salesman Mike Jones) Recent Letter to Roy, Internet consultant at Chico Volkswagen. I just wanted to pass along our extreme satisfaction and compliments to our recent VW purchase at your dealership. I especially appreciate the efforts of your salesman, Roy Robey, for keeping us comfortable with our 2 young boys. He did all of our dealings and paperwork next to the play area so our boys didn't have to sit in an office. Huge thing for me. He did 2 test drives for us, 1 for me, and one for my wife so one of us could stay with the kids. He listened to what we wanted to put us exactly where we wanted to be (new 2008 jetta), but didn't think we could afford. At one point I told him that I thought we were in over our heads and he assured me that everything should work out. It did, exactly as he said...with 3.9 financing (didn't think we would qualify) and we got an extended warranty for the payment we wanted. Also, your finance manager was very understanding of 2 boys destroying his office and expedited all our paperwork...fantastic team you have there. ! Scott
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